Replies and escalations that keep the next person oriented.
- Triage customer support before you replyChatGPT sorts a batch of support tickets into answer now, needs a fact, and can wait, before anyone writes a reply.ChatGPT/Support/15 min
- Draft the support reply, then the escalationClaude writes a customer reply and, separately, the note you would send if the reply is not enough.Claude/Support/12 min
- Compress a support thread for the next personChatGPT compresses a long thread into the brief the next owner needs at the top.ChatGPT/Support/12 min
- Tag support tickets before routingChatGPT reads a batch of new tickets and adds tags for product area, urgency, and whether it needs engineering.ChatGPT/Support/12 min