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Hidden Logic Lab

Triage the shared email inbox

Gemini reads a shared email inbox and returns an owner, a next action, and whether the thread is waiting on a customer.

·Operations·12 min·Starter

A morning list: who takes each thread, what they do next, and what can sit until tomorrow.

  1. 1

    Name the owners first

    Fill the bracket with the people who actually read this inbox, and what each one covers.

  2. 2

    Assign the Today rows

    Send each owner their rows. Leave Unassigned in the shared thread so someone can claim it.

  3. 3

    Leave Later alone

    Do not clear Later by answering it. The triage is the assignment, not the reply.

The prompt to paste

Triage this shared email inbox. I will paste subjects, the sender, and two lines. The people who can own a thread are: [names and what they cover].

For each message return:
- Owner: one of those people, or Unassigned if none of them fit
- Next action: one verb a person can finish today
- Waiting on: us, the customer, or no one
- Today or later

Do not draft the reply. Do not invent a commitment. If the message is a newsletter, receipt, or notification, mark it Later and say "no owner". Group duplicates.

The model does not know who is out today. Reassign before you send the list.

Sample case written by Hidden Logic Lab. Not affiliated with Gemini.

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